Opening hours:

** Now Open Mondays **

Monday - Friday
10am - 8pm

Saturday
10am - 6pm

Call: 01506 238366 

Locations
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Your privacy is respected and protected at Wee Sally Therapeutic Massage. Any private and sensitive information collected by Wee Sally Therapeutic Massage will be kept strictly confidential and will not be sold or rented. Private and sensitive information will not be disclosed to any third party without clients’ consent.

Clients’ personal identifying information such as names, addresses, email addresses and phone numbers are collected in order to contact and provide services to clients. Clients’ health information is collected and stored in the form of health history forms and treatment notes to assist with providing safe and effective services.

Storage and protection of private and health information

Clients’ personal information (names and contact details) is stored:

  1. in a locked filing case at the Wee Sally Therapeutic Massage Clinic;
  2. on my password-protected desktop at the Wee Sally Therapeutic Massage;
  3. on my password-protected mobile phone; and
  4. in the secure ‘MINDBODY Online’ cloud-based client booking and point-of-sale system.

Clients’ health information (health history forms and treatment notes) are stored:

  1. in a locked filing case at the Wee Sally Therapeutic Massage Clinic; and
  2. in clients’ electronic files on my password-protected desktop at the Wee Sally Therapeutic Massage Clinic.

The MINDBODY Online system data security

Wee Sally Therapeutic Massage uses ‘MINDBODY Online’ web-based booking/scheduling system and point-of-sale system. MINDBODY Online is based in the USA and is compliant with the USA’s ‘HIPAA Privacy Rule’. The HIPAA Privacy Rule establishes national standards to protect individuals’ medical records and other personal health information. The Rule requires appropriate safeguards to protect the privacy of personal health information, and sets limits and conditions on the uses and disclosures that may be made of such information without patient authorisation. The Rule also gives patients rights over their health information, including rights to examine and obtain a copy of their health records, and to request corrections. For a more detailed explanation visit the US Department of Health & Human Services website.

MINDBODY Online takes data security and privacy protection very seriously. For a detailed explanation of their extensive security systems, please visit the MINDBODY Online website.

 

Deposits and Refunds

A deposit will be taken at the time of an online booking.
Refunds of deposits paid will be issued if appointments are cancelled with more than 24 hours notice. Failure to provide 24 hours notice will result in the client losing thier deposit.
Failure to cancel an appointment, and to show up for the appointment, will result in a charge for the full cost of the session missed.